NewEurope: When 'Sorry' Is No Longer Enough
CEP Executive Director David Ibsen writes: "The recent hearings at the US Senate and House of Representatives have not quashed the troubling issues surrounding Facebook. CEO Mark Zuckerberg and his teams of lawyers and strategists projected concern and said, once again, that Facebook would make changes. The question for regulators across the world is, why should we wait for Facebook to own up to the next privacy or public safety scandal and come with apologies in hand? Why don’t we put regulations in place to protect users? The Counter Extremism Project (CEP) has documented numerous instances where Facebook has made express policy changes following public accusations, a scandal, or pressure from lawmakers. While one would hope that Facebook is continuously working to improve security on its platform, there is no excuse for having to make so many policy changes after wrongdoing has been exposed, rather than taking preventative action. It points to the suspicion that there are more scandals in the making due to yet undiscovered lapses in Facebook’s current policies and practices. This uncertainty calls into question whether or not Facebook is doing all it can to take down terror content posted on its platform or remove hate speech.”
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